Privacy Policy
Last updated: October 9, 2026
1. About This Policy
This Privacy Policy describes how Innovate Allergy ("we," "us," or "our") handles information collected through this website (innovateallergy.com). It applies only to this website and does not govern information collected through our clinical practice, patient records, or any third-party platforms linked from this site.
For information about how we handle your protected health information as a healthcare provider, please refer to our Notice of Privacy Practices.
2. Information We Collect
We collect only information you voluntarily provide by submitting the contact form on this website. This may include your first and last name, your email address, and the message you choose to include.
We do not collect information through cookies, advertising pixels, behavioral tracking, or analytics tools on this website. We do not purchase or receive personal data from third-party data brokers.
3. How We Use Your Information
Information submitted through the contact form is used solely to respond to your inquiry. We do not sell, rent, or share your contact information with third parties for marketing purposes.
4. Important Notice Regarding the Contact Form
The general website contact form is intended for non-urgent inquiries such as questions about our services, scheduling, or general information. Please do not submit urgent medical concerns, emergency situations, or highly sensitive personal health information through this form.
If you are experiencing a medical emergency, call 911 immediately.
The website contact form is not a HIPAA-secure patient communication channel and should not be used as a substitute for direct communication with our clinical staff. Established patients should use the Patient Portal for clinical matters.
5. Third-Party Services
This website contains links to third-party services that operate independently under their own privacy policies. These include:
- Hint Health — used for appointment booking and the patient portal. hint.com/privacy
- Google Maps — an embedded map is displayed on our Contact page. Governed by the Google Privacy Policy.
- Facebook and Instagram — links to our social media profiles. Governed by the Meta Privacy Policy.
We are not responsible for the privacy practices of any third-party services. We encourage you to review their policies before providing personal information to those platforms.
6. Security
We take reasonable administrative and technical measures to protect information submitted through this website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Innovate Allergy
27650 I-10, Suite 205
Boerne, TX 78015
Phone: 830.357.7646
Email: info@innovateallergy.com